Canada post screw up and need for help
Hi all,
Just wanted start with as I am writing this I am furious. I recently sold my M91 Infantry Rifle made in 1926 at Tula on a 1898 Tula receiver for the sum of 350$.
I shipped the rifle off by Canada Post with a significant amount of protection (wrapped in bubble wrap, well taped etc.) and they managed to destroy the stock along the way.
Below is the photos the buyer sent me of the damage, as you can see by the photos the rifle was well protected, and whoever broke it really managed to do a number to it (only pure incompetency could cause that).
Now I am going to be putting in a claim with Canada Post over it, but in the mean while what are some possible solutions to the problem? The rest of the gun appears to be fine (they haven't told me of any other issues) so it should only be a matter of replacing the stock, except for the fact that M91 Infantry rifle stocks aren't available.
How would you all handle this? This is the first time I have ever run into this situation, and I am at a loss as what to do. The funds involved are fairly small (350$ shipped, which worked out to about 300$ for the rifle after shipping costs were out), and from what I can tell most of the rifle is intact. Do I refund approximately what it would cost to buy a new stock if one came up for sale? Overall this has me pretty rattled, as I did all I could (except buy extra insurance) and they still screwed it up.
Any suggestions would be greatly appreciated.
https://www.milsurps.com/images/impo...k0yvtlc9-1.jpg
https://www.milsurps.com/images/impo...uuy5hcjq-1.jpg
https://www.milsurps.com/images/impo...d9nghff7-1.jpg
Courses of possible action.
I don't even think our stock gurus here could save that one, it sounds a bit off but did you take pictures of it when as you packed it (I learnt this like you did with an item not a rifle).
There is never a small amount of money no matter where you come from the damn stuff is bl**dy hard enough to earn without drain piping it.
You do not have to refund anything whatsoever because you took what you thought was adequate packing and protection, paid the amount due and posted it therefore your care and responsibility ceased there and then it is then Canada posts problem to ensure the goods arrive in a timely manner and intact which obviously the latter did not happen.:red face::mad:
What to do the ball is in Canada posts corner was it a tracked package (Registered post) as that will help finding out who took what and where may even be able to tie it down to an individual driver as they have a bar code that needs to be scanned and you sign for it.
Is the new owner desperate to shoot it as they may have to buy another stock for it and further more also claim for the work a gunsmith is going to have to do to fit the stock it may just take time but I would not forge ahead yet untill you see what the postal insurance is going to do.
If you forge ahead and he buys a new stock and gets it fitted they may say oh well its fixed its not so desperate now we will drag on and they will lose interest, make as much noise about it as possible (but do not inflame the situation making valueless statements) get in touch with the NRA or your congressmen carry on about how this has affected the other person and yourself yadda yadda.
But keep your cool keep all e mails and correspondence if they ring you tell them your going to record the conversation, above all do not let them bully you I know what that is like being bullied by lawyers in my compensation payout they made me feel less than human I can tell you after 14 months injured classed as 13% TPI and out of a job it was not a happy time in my life....
Postscript ~ can the new owner see any impact damage on the exterior box or in the ends it may have been dropped see if they can see anything take pics.