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Thread: How to use the Member Disputes Forum (Please Read First !!)

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    Exclamation How to use the Member Disputes Forum (Please Read First !!)

    It's wise that before anyone buys or sells anything, they should spend some time trying to find out as much as they can about the item before committing to any kind of a buy, sell, or trade business transaction with another collector. If you're looking to research a piece to find out more about it, or establish its value, then perhaps start by looking through our on-line Knowledge Libraryicon of articles.

    For on-line Internet buyers and sellers of old milsurps in the private sale arena, there are a distinct lack of services available to help ensure a "fair exchange of values". Often the seller doesn't know what to charge as fair market value, nor does he know how to describe the piece. Sometimes the buyer gets the piece and whether by accident or design, finds it isn’t in the condition originally described by the seller. Finally, once the sale is complete, there are times that deals go bad and the buyer (or seller) doesn't know where to turn for help in resolving disputes.

    Before we begin, we would ask you to re-read our Web Site Usage Agreement, Site Disclaimers and Member Rules of Conduct again, particularly focusing on the section titled SALES, PURCHASES OR BUSINESS TRANSACTIONS BETWEEN USERS.

    We at MILSURPS.COM believe it would be helpful to everyone, particularly on high value transactions, to provide some form of appraisal, fakery warning, resolution dispute and mediation service, that helps folks go beyond the "Caveat Emptor" (Buyer Beware) catch all phrase.

    So, as part of our larger Appraisals, Dispute Resolution and Mediation Forum, which is a public forum designed to provide value added services for our MILSURPS.COM Contributing Members, as well as our Free Registered Members only, we have provided this Member Disputes Forum. If you feel you've been wronged as the consequence of doing a deal with another member, either here or on another Internet forum, then you may open a public line of communication with them here, in order to attempt to resolve the matter. It's specifically designed for dispute resolution between members on deals gone bad. By way of example, we have created an entirely fictitious dispute thread in this forum titled Bought a Show Dog? (click here). Obviously the content was in jest, but it does give everyone an idea how the Member Disputes Forum operates in permitting two parties to state their case and communicate openly to resolve it, perhaps with some voluntary mediation from our moderating staff.



    In addition to handling disputes directly between members in this Member Disputes Forum, we've acquired and integrated a member-to-member Classifieds Feedback system called iTrader. It can be used for both the simple Guns, Parts and Accessories Quick Shopper areas mentioned above, as well as the more formal Quartermaster Stores classifieds system.

    It gives members a clearly defined method to handle positive, negative and neutral feedback, as it pertains to both these areas. The system is really easy to use and the member's trader rating appears in two places. First it may viewed under his standard member profile as a separate tab of information. To see your own profile and iTrader Feedback, look at the top right corner of the web site screen and click with your mouse on the phase My Profile. Second, you can look at the left panel of any member's posts under the phrase iTrader Rating. You may click on the number beside that phrase and view any member's iTrader Detailed Information, including what previous buyers or sellers had to say about their experience with them. It also handles direct feedback based upon a specific ad, or can be used in a general sense without needing a link to any ad at all.

    iTrader Feedback System (click here)

    itrade1.jpgitrade2.jpg

    Note: Threads started in the Member Disputes Forum involving disputes between members, may only be viewed by or replied to, by those members directly involved in that dispute, as well as MILSURPS.COM staff and moderators, who may try to facilitate a resolution to the issue.

    This forum is also supported by members of our Milsurps Advisory Panel. Combined, these members have hundreds of “man years” of experience in collecting old military surplus firearms and accessories, so it’s reasonable to assume you will be receiving some of the best and most accurate advice on the Internet. In addition and assuming both sides agree to an arbitration process, we have a highly professional experienced mediator available, to assist Contributing Members with the communications between buyer and seller, for those rare deals that haven't gone as planned. For more information about our "free" arbitration and mediation services, contact badger@milsurps.com.

    Having said that, please note that the opinions expressed by members within this forum, are solely those of each individual and do not necessarily reflect the views of the Military Surplus Collectors Forums, or the ownership of this site. MILSURPS.COM accepts no legal liability or responsibility for any claims made or opinions expressed herein.

    We hope this addition to Milsurps.Com assists you in enjoying our shared hobby of collecting old milsurps, but more importantly, adds another layer of safety and security in knowing what you buy is correct and fairly valued.

    Regards,
    Doug
    Last edited by Badger; 11-14-2012 at 07:27 AM.

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