Just got off the phone with eBay. Seller ESCALATED the case. eBay agent was from some foreign nation and it was painful to talk to him. He could not understand that the listing should have been listed as "for parts or not working" instead of "used".

Anyone purchasing a USED item from eBay should be aware that it cannot be broken. The eBay agent did not seem to understand that. Well, it seems I will have to eat the shipping charge.