I've served with lots of "Experts" that have a better way...usually it's a case of someone not thinking in advance or not bothering to ask for the correct tool, in this case a small one...before they need it. They're usually in the system somewhere, just not lying out in the open. They existed, just people didn't bother to ask...our system in that case was "Pull". That is you needed to ask. "Push" meant it would come by it's self.