I never bought but I get their videos emailed to me. They seem pretty straightforward and tell you up front that the stocks are sold with cracks although your specific one may not have a crack, things like that. I've heard both good and bad things about them just like every other seller. Right now they are cleaning up the Samco mess and a lot of those guns are in bad shape but a lot aren't either. They have had quite a few interesting items come up, the most interesting to me were Swissrevolvers that unfortunately were way out of my price range.
Bad reviews get posted all the time because irate people are more likely to post a review than someone who was perfectly happy so it can be tough to just go off of online reviews.