Hi Russ.
Well, other than using TeamViewer from my end and logging into your computer to have a look, I don't know what else to suggest.
There are no other reports from over 30,000 registered members of similar behavior, so it has to be something in the configuration on your end.
Have you tried booting in safe mode and testing your Windows 7 in that configuration to see if it works then?
Regards,
DougInformation
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