Not the case. I went immediately to the checkout. I was almost done when the system went down. I couldn't complete the checkout due to the system failing. They even apologized for the glitch and posted the apology on line. They failed, not me, and they admitted it. I got the boot at 9:04 EST. I already had an account and they had my CC number on file. I do business with them often. The same thing happened to several people that I know of and it happened to all of us at exactly the same time. You can't blame it on us waiting too long to check out.