Problem with Internet Explorer

[stevebc]

Thanks for your reply- today is better, but I tried that Bell test and it wouldn't complete. I've tried other such tests and haven't seen any alarming numbers though. I have what Telus calls "high speed light", and I have suspected on occasion that some "throttling" was going on.

It may be that I'll need to upgrade my service, what with my computer, wife's laptop and Apple TV all going at the same time.

I'm staying with Mountain Lion until they release a bug-fix version of El capitan: I've been reading reviews and the sheer number of people who deeply regret the upgrade has me staying where I am for now.

[Badger]

Thanks for your reply- today is better, but I tried that Bell test and it wouldn't complete. I've tried other such tests and haven't seen any alarming numbers though. I have what Telus calls "high speed light", and I have suspected on occasion that some "throttling" was going on.

It may be that I'll need to upgrade my service, what with my computer, wife's laptop and Apple TV all going at the same time.

I'm staying with Mountain Lion until they release a bug-fix version of El capitan: I've been reading reviews and the sheer number of people who deeply regret the upgrade has me staying where I am for now.

Roger that Steve ..

OSX EL Capitan 10.11.1 bug fix pack was released (originally 10.11.0) and is running fine on my MacBook Pro and my wife's iMac so far...

It sounds like you're being throttled for sure, but a test with nobody on your network other than your machine would validate that..

If you're not getting close to the performance bandwidth numbers they're charging you for, a call up their support food chain would be in order..

Let us know if there's anything further we can do to help you...

Regards,
Doug