Problems using "Go Advanced" when posting with the latest versions of the AOL browser

[USGI]

I can no longer post images or add "smileys", etc. to my replies while using the AOL Gold browser. Everything still works fine if I use IE ver. 11, but the last several updates of the AOL browser will no longer work correctly. The AOL revision I'm now on is 11.0.2510. The Milsurps VBulletin software reports my browser as being Chrome 75.0.3770.100 which is what's supposed to be incorporated in the new AOL software. I've reported this several times to AOL, but haven't had a response from them recently. Is there anyone else here using AOL and having this same problem? I've got an old computer with Win XP-SP3 using Chrome 49 and it works fine on Milsurps, but can't handle other forums I visit regularly. Thanks in advance for any information you can provide. Need to add that everything else on Milsurps works correctly, I can do a quick reply with text only - no problem. If I go advanced and try to add a smiley or images, I get to the point of "previewing" or "submitting" and it jumps out - everything is lost. - Bob

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[Badger]

Hi Bob.

I didn't realize anyone was still using AOL, let alone their custom browser.

Unfortunately, we haven't had a code program code change with vBulletin in almost 10 years and I have no way of even getting someone to look into your issue, as they'd have to not only have the vBulletin prgramming skill to do that, but also be an actual user of AOL's custom browser.

I know that all mainstream browsers such as Safari, IE, Firefox and Chrome on both Apple and Mac computer platforms work, so I'm sorry I don't think there's much else I can do on our end, unless someone at AOL changes something on their end.

Is there a reason you're not using a more mainstream browser, but want to stay with AOL's custom browser?

Regards,
Doug

[RASelkirk]

I've got (essentially) the same issue with my (older) Firefox 56.0 browser. It's inconvenient, but not a reason to upgrade. Funny thing is, my spare Win7 desktop computer with the same system does Milsurps just fine, only my main usage (laptop) has this problem...

Russ

[USGI]

Is there a reason you're not using a more mainstream browser, but want to stay with AOL's custom browser?

We've been using AOL since switching over from DOS to Win 95 and beginning to use the Internet. AOL has always been economical and we're both comfortable using the email features, file attachments, etc. They've had several ownership changes (not always for the better) but have pretty much kept up the pace over the years. They did make a big change 2-3 years ago, phasing out their AOL version 9.7, and replacing it with Desktop "Gold." At that time, I believe owner Verizon wanted to merge AOL with Yahoo. The new software had the OATH label on it for a time, but now it's Verizon. It was was very poor initially, but has been constantly updated. The updates are automatic and sometimes cause problems similar to what Win 10 updates have caused in recent years. As you know, a lot of this has to do with security issues and we just have to put up with it. I consider AOL to be mainstream - I think millions still use it. Even the older 9.7 version had the Chrome browser embedded (it still works on Milsurps!) - just hope they can get this problem with the latest version straightened out. Is Chrome 75 considered to be up-to-date? I have no idea about that, myself. I hope someone else using AOL will chime in on this. Thanks! - Bob (can't use am emoji here or it will crash!)

[Badger]

Here's the Sucuri statistics as to what browsers are being used on our site, gathered from our firewall monitoring for the last six months.

Attachment 104938
(Click to Enlarge)
Regards,
Doug

[USGI]

Doug, Is there any way to tell if Chrome version 75 is being used much here on the forum? I've got a spare desktop with the same version of Win10 (1903) as this computer that I'm having trouble with. I think I'll try loading the Chrome browser on it, just to see what version it will be, and if it will work on the forum when trying the same things that gives this one (using AOL) problems. Thanks! - Bob

[USGI]

A few minutes ago I installed the exact same version of Chrome on the spare computer and am back here now to test it. I've attached a file showing my browser as seen at the bottom of the forum home page. I'll try adding a emoji and then sign off.

Hope it works! - Bob

Looks like it did - now maybe I can give an AOL tech a link to this thread and let them try to fix it for me.