Doug........help.

[Badger]

If I use Chrome, I have the basic uploader back again, which allows me to upload multiple pic's with drag and drop or load new files.
Using Mozilla Firefox, I only get the single file upload, although I can click on it to add another or multiples.

I'm not sure why you can't use multiple files under Firefox. I use Firefox 50.1.0 all the time with the Advanced Uploader and it works fine here, however, I am using an Apple MacBook Pro and not a PC with Windows XP

I think we've been down this road before in our discussions my friend. You can set whether you want to use the Advanced Uploader or the Basic Uploader here:

Edit Personal Options (click here)

Attachment 79247
(Click PIC to Enlarge)

The two uploaders windows look like this and even while using one, you can switch to the other...

Left - Advanced Uploader ............. Right - Basic Uploader

Attachment 79245(Click PIC to Enlarge)Attachment 79246

Notice that while in the Advanced Uploader, you can actually switch to the Basic Uploader in real time by clicking the small link to the right of the Select Files button.

Anyway, there's not really much more we can do for you, except to recommend you upgrade to an operating system that's newer, combined with a more modern browser then IE8, none of which anyone supports any loner..

Regards,
Doug

Information

Warning: This is a relatively older thread This discussion is older than 360 days. Some information contained in it may no longer be current.