Canada post screw up and need for help

[Eaglelord17]

Canada post has refused to refund me anything but the initial expenses of the shipping. I am very angry at the moment, time to make some noise.

Edited to add: after calling them again I now got the number for the Ombudsman to make a complaint there to see if they will change the state of the claim. We shall wait and see.

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[WarPig1976]

time to make some noise.

I've heard delivery truck tires make a Pffffffffffffff sound when the side wall is cut.

[Flying10uk]

Canada post has refused to refund me anything but the initial expenses of the shipping. I am very angry at the moment, time to make some noise.

I think that it may be worth writing a letter to someone in authority in Canada Post first and you could say that you are considering getting the ombudsman involved. With something like this you need to keep a record of all communication that you have with Canada Post; speaking on the phone is not so good for this reason. The threat of getting the ombudsman involved may be enough to resolve the matter.

Another option is to threaten to get the press involved in the matter such as a television consumer watchdog programme, if you have such a programme in Canada.